Millbrae Dental Care / Sherry P. Tsai DDS

MILLBRAE, United States
    42 reviews

Dr. Tsai has been practicing for over 21 years in Millbrae.

About Millbrae Dental Care / Sherry P. Tsai DDS

She specializes in dental implants, implant retained dentures, Sleep Apnea and TMJ Pain Relief.  She has brought alternative treatments for sleep apnea and TMJ pain to the Millbrae area.  She is known for her calm, relaxed and caring chair-side manners.

Meet Our Dentists

  • Sherry Tsai
    Dr. Tsai is the third dentist to practice here and has experience over 21 years.
  • Show all

Verified Patient Reviews

Overall score
  • Responsiveness
  • Assistance & Care
  • Facilities
Overall score
Responsiveness
Assistance & Care
Facilities
  • Brian S.
    (United States )
    Jan 2017
    • Responsiveness
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    Procedure: Dental implant

    I became a patient of Dr. Tsai's back in 2001 when my pediatric dentist, Dr. Brian Lee, said that he did not do gold crowns which I needed at my age.  I was actually referred to her by my mother's boss who is a patient of hers.  At the time, the receptionist, Donna, happened to be the daughter of one of our coworkers.  How small of a world is that?!  Dr. Tsai is wonderful; she is a cosmetic and general dentist.  She spoke highly of Dr. Lee and his son.  Like them, she and her staff are very kind and caring.  They put you at ease and tell you everything that they are going to do.  I should warn you; they can be a little rough with the scaling, causing your gums and areas in between your teeth to itch for a while.  Otherwise, the polishing and flossing are done smoothly and painlessly.  When I needed a cavity filled and gold crowns, those procedures were also smooth and painless.  One good thing about Dr. Tsai, is that she like all dentists, will not inject you full of Novocaine.  Instead, she will inject what she feels is the minimal, perfect amount for the area and procedure and tell you to speak up if you need more.  Also like Dr. Lee, they enjoy talking to me about different restaurants, especially different Asian restaurants.  She referred me to an excellent endodontist, Dr. Jerry Lin in Burlingame for a root canal sense it was something that she said was not a strait forward one.  He turned out to be a carbon copy.  So, for a kind and caring staff, flawless smooth, and painless procedures, and referral to excellent sub specialists, you cannot beat Dr. Tsai and her staff.  Keep up the good work guys.!

  • Rex B.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    My entire family has been coming here for several years. The staff is very courteous, professional, and caring. Dr. Tsai even sponsored one of my charity basketball events. I would highly recommend this office and their services to my friends & family.

  • jennifer f.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Wow ... where do I start ... Dr Tsai and her team are the ultimate!  I've been a patient of Dr. Tsai's for over 10 years.  Dr. Tsai is superb!  She is THE best dentist I've had ... and, very, very gentle.  Dr. Tsai and her team are highly skilled experts!  For instance, Dr. Tsai performed a root canal on me a couple years ago due to a softball injury, and I felt absolutely zero discomfort both during and post-procedure!  She's a genuinely sweet, caring person, personable, and so easy to talk to.  Dr. Tsai exudes a sense of confident calmness.  She patiently explains everything and answers your questions in a clear, comprehensible manner.  She's extremely intelligent and knowledgeable and believes in continuing education to keep herself and her team updated on the latest dental techniques and practices.  Dr. Tsai's office utilizes high tech gadgets to enhance the patient's experience, for example, a pen-like camera that takes a snapshot of your tooth that is immediately displayed on a computer monitor ... all without having the patient move from the chair!  Dr. Tsai and her entire staff ... Le and Mark ... have always proven to have a p

  • Lucinda W.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I have a hard time finding dentists I like. I really like this place. The staff is great and the dentists too. I've have Dr. Tsai and Dr. Park and both are good. They don't pressure you to do things just because they make money off of it. They do a good job and you don't dread going to the dentist. Christopher, one of the office staff, is super nice and he always remembers us.

  • rob c.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I've had many appointments with Dr. Tsai over the years, and she has always been very professional.  But how do you ever really know if you are getting the minimum amount of work that you really need? 

  • n n.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    This office is very hi-tech and the staff are great.  I was shown to the chair very quickly.  My digital xrays were on a monitor in front of me!  They also provided yellow glasses to cut down on that bright exam light.  Great technique, thorough explanation and zero sales pitch. Cannot say that about 2 previous places. I will continue to make the drive from the East Bay for this office.

  • Mai G.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    the BEST!

    didn't feel anything when she pulled my wisdom tooth...

    husband "mr. scared of dentist", comes here by himself...

    son ask when he'll return for another visit...

  • missy f.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I have been to Millbrae dental a half dozen times.  their office is clean, friendly, modern, organized...  they always run on time.  i have referred many people to them and they have thanked me for the referral.  My parents and i have never liked dentist more.  We have both mentioned when we leave we always feel comfortable.  Our teeth never feel sore or have experienced fillings, that do not feel like our own when we leave the office.  THANKS!!!

  • Robert B.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Last year for Valentines day my girlfriend got me a dental appointment with Dr. Sherry Tsai. The appointment was to have my wisdom teeth removed. Thanks a lot for the bloody Valentine - very romantic.

    As for the service I received from the staff and Dr. Tsai, top notch! These people CARE! From the moment I walked in the door, I knew I was in the right place. The counter staff was very courteous and made me feel welcome. I was brought into the examination room almost immediately, where I was prepped and soon after, I met Dr. Tsai. She was AWESOME!

    I have never had a good experience at the dentist's, but Sherry was great! gentle, but firm - the needles didn't hurt going in, and the tooth yanking was a lot easier than I expected.

  • Theresa N.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    It feels like a spa when you walk in... very soothing. The front desk is very pleasant.... they call me before my appointment as a reminder. They try to squeeze me in when I have a non-emergency emergency. They take care of all my insurance needs.

    Then you get to the dentist... Dr. Sherry Tsai. It's like going to your friend.

    She's got a very gentle way. I'm a nervous Nellie when it comes to going to the dentist and she makes me feel so comfortable. She has replaced several fillings and replaced them with the white ones.... it helps me pretend that I don't have as many as I do!

    I have referred so many people to her because I think a good dentist is hard to find... there are some scary folks out there!

  • phillip b.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I went to see Dr. Tsai for the first time to get 4th opinion on my molor tooth's sore gum. My dentist couldn't find anything.   EN told me that I need to extract and Implant.  Implant dr. told me that I need root canal.  I couldn't chew on that side for several weeks as the tooth feels weak.  Dr.Tsai spend time with me and explained what she sees, very clearly and answered all my questions.  Her honest opinion on my option helped me a lot.   I have been so confused  with other dentist couldn't explain why I need the root canal or Implant or my options.  I live in SF and was worth the trip to Millbrea.  Thank you

  • Cara N.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I found this place through a Groupon coupon and not having any dental coverage every penny counts with the high cost of medical coverage these days.  I walked in just expecting to get my cleaning but was very surprised to be WOWED by the entire experience.

    From the moment I walked in Joanna took very good care of me checking me in with a smile and wonderful sense of humor.  Laila did an excellent job with my X-rays (it did not hurt at all, which I have never experienced before...usually the film cuts into my mouth).  Dr Nguyen did my cleaning and what a great job he did. I don't ever recall any dentist paying such close attention to detail when cleaning my teeth and explaining it every step of the way. I loved knowing what was going on in my mouth and if it was normal.  My mouth has never been happier!! 

  • Mimi J.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    My first time experience with dental implants.  I've been very happy with Dr. Tsai work.  She is the best.  She's very caring, meticulous, and careful.   Thanks to Dr. Tsai and everyone at Millbrae Dental Care.  Keeping up with your great work.

  • Sabina H.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I'm probably the only person that actually looks forward to getting my teeth cleaned. And not just because I love how white my teeth look after a teeth-cleaning appointment, but because the staff at Millbrae Dental Care are just soooo nice. From the staff at the front desk to Lee (who always cleans my teeth), to Dr Tsai and her husband (who on numerous occasions has helped me out with my insurance claims), everyone is just so nice; and the procedures itself are completely painless! They don't poke around in your mouth and at your gums like some of my previous dentists have done; instead they take extra care to make sure you're comfortable and they talk you through everything so you know exactly what they're doing next, and how to manage your dental hygiene for life....cos if you don't, 'these are the consequences.' So it's a 5 star rating to these guys. Oh, and I particularly love the little goodie bag they give you at the end!

  • David L.
    (United States )
    Jan 2017
    • Responsiveness
    • Assistance & Care
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    Procedure: Dental implant

    This is the most professional dental office I've ever been to. They are prompt, efficient and treat me like I am the only patient  in the office. What more can I ask for.

  • Ennie L.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Dr. Tsai and her staff are very friendly, and appointments are always on time! They always do a follow up call to check on the patient. The clinic is clean & staff is efficient.

  • Sharjah M.
    (United States )
    Jan 2017
    • Responsiveness
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    Procedure: Dental implant

    Okay so first time I tried Millbrae Dental was back in January 2011.  My dental insurance just expired in October 2010 and I was in desperate need for a cleaning due in January.  Thanks to Groupon and LivingSocial they are a big help!! So I purchased and booked my appointment with Millbrae Dental Care as soon as possible.  My appointment was early in the morning and I think it was at 8am?  Parking wasn't so bad because its in a residential area.  While I was waiting for the doors to be opened since me and this other guy was waiting outside the office.  He turns out to be the dental hygienist and it was his first day there (I forgot his name).  When I walked in, I had to fill out paper work before getting started and so far the staff there was friendly and courteous.  The new dental hygienist that I met outside was nice to assist me in my cleaning.   He was very friendly and talked to me even though he was cleaning my teeth (ironic eh?).  I had a pleasant experience except the fact that he allowed my saliva to roll down my neck.  That was no bueno for me! He didn't even realized it until I asked for napkin to clean it up.  That's the only downfall of my experience there.  So far my experience at their dental office was a great one.  I brought in my retainers that I wear rarely for Dr. Tsai to check if its okay to use still since I have a crack in one of my two front teeth.  She explained to me thoroughly and was very patient and friendly.  I would love to come back here since I had a good first experience at their office, its just without dental insurance it is pricey for me.  $115 for a 6 month follow up but if you pay cash you get 5% off.  Its a good deal but not good enough for a student budget. =( Maybe in the future when I get a good job with benefits I'll pick Millbrae Dental Care as my main dental office!

  • E. V.
    (United States )
    Jan 2017
    • Responsiveness
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    Procedure: Dental implant

    I am pleased with my visits to the office of Dr. Tsai and team. I am getting excellent dental jobs there (cleaning, crowns, fillings). But not only: they help me with fixing my snoring issues by providing oral device that controls my breathing over the night. My wife and cat both very happy with this. Additionally, I never waited for my appointment.

    Now everybody in my family is going to this office.

  • N C.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    After getting really frustrated with my corporate dental care location, I finally took my uncle's advice and called Millbrae Dental Care to make an appointment with Dr. Tsai.

    I talked to Mark on the phone and he was really nice! (such a change from the office i was working with before) We set up an appointment and he sent me a welcome email right away.

  • Chali L.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I have had appointments with Dr. Tsai over the years, and she has always been very nice, thorough, and professional.  

    She changed all of my metal filling to be white filling because of my request. I were a little about the leaking of mercury from metal filling. Just for my own peace of mind :) She also did the crown for me, I didn't feel pain at all when she cleaned my root canal. Thanks to her gentle !

  • Lyn D.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    It's been 4+ years since I've been to the dentist and I finally got dental coverage under my husband's insurance when we got married last year.  I didn't know what to expect with this dental office but I was very eager to come in for my first cleaning in years.  

    At any first visit to a new dentist, if they can not access your records from your previous dentist you must get x-rays and that's what  was done to me.  When it came to my cleaning, Le the dental hygienist worked on me.  I really liked how he consistently communicated with me; he explained what he was going to do next and was very professional about the whole process.  He even told me how long the cleaning process was going to take.  Dr. Tsai didn't work on me b/c she was working on another patient but met with me after my cleaning session was over.  I got a chance to know her as she assessed my teeth.  I was complaining of pain when I drink hot and cold.

  • Anne M.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Just came back from my 1st visit to Dr. Sherry Tsai. TWO THUMBS UP to Millbrae Dental Care!!

    I've got a major phobia when it comes to dental offices, but not anymore =) Customer service goes a long way for me, and this office is an excellent example of great customer service. When I first called the office to make an appointment, I spoke with Mark, who was very polite, courteous, and helpful in scheduling my appointment and with explaining the details of my insurance coverage PRIOR to my visit. This was really helpful because he told me UP FRONT BEFORE MY VISIT what my insurance would cover and what it wouldnt. (Im not a big fan of hidden fees...Im sure you all know how that feels). Luckily, my dental plan from my employer is pretty decent so it covered everything. They also have a great website for their office. It explains everything about the practice and the services they provide. 

  • Nico F.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I had a great first experience at Millbrae Dental Care.

    As someone in their mid-40's, I've had my fair share of dental visits over the years. It's also easy to to say that Dr. Tsai and her staff have a wonderful and well-run office.  My appt was on time and I always felt as though I was being cared for.  From the most thorough cleaning I've had to Dr. Tsai taking the time to explain things for me.  I never felt rushed, it was if I'd been going there for years.

    Thanks for making my visit to the dentist a pleasant one!

  • Max W.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I have been Dr. Tsai's patient for dental implant on my molar tooth.

    For five different appointments and finally a new tooth was put in place.

    I was happy and totally satisfied with her service. Her team of assistants was nice, friendly and professional. Especially a lady named Judy, she called me after each appointment to ask me how am I feeling after the last treatment. Very good follow up service.

    Dr. Tsai was very skillful with her training to do my implant that makes the procedure painless.

    I am highly recommended for anyone whose looking for a dental specialist.

  • Jeff B.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Very impressed with kind and knowledgeable staff who are dedicated to giving patients options. Choosing a dentist is something that is no fun, so when you need to find a new one, it is essential that the quality of the staff is good. My experience with Millbrae Dental was fantastic and I would recommend their services to all.

  • R F.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    My mother just had her implant procedure done by Dr. Tsai. She made the experience quick, easy, and painless. She is the most amazing, caring and honest dentist I have had my entire life. If you are looking for a dentist who will make your smile beautiful than come to Dr. Tsai.

  • David S.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I went to Millbrae Dental for an oral appliance to assist with my sleep apnea. The entire office couldn't have been nicer! Everyone was so professional and personable, it made me very comfortable to work with them.

    Dr Tsai and her husband Marc both would keep in touch with me in regards to comfort and follow up appointments, and they always made sure that my comfort and satisfaction we're very important to them both.

    I have a regular dentist in another city, but after the treatment I received for my appliance, I'll switching to Dr. Tsai from now on

  • Belen A.
    (United States )
    Jan 2017
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    My mom recommended this place after my long time dentist left his office with out notice. Yes I am a weird and tough critic when it comes to dental offices. I got the best cleaning done by hygienist Le. He was very thorough and took his time answering my questions. The FD was nice, organized and staff very knowledgeable. I enjoyed my experience with Millbrae dental care and will be returning for my next cleaning.

  • S R.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Dr. Tsai is honest, gentle, and fast -  three must haves when you're working in my mouth:) The staff is very kind and attentive and the interior is nicely done and feels clean and updated.

  • Ryan H.
    (United States )
    Jan 2017
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    I've used this place for both my sleep apnea device, and some dental cleanings, each time I've been the experience was exceptional.

  • Russ N.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Man, I really dislike the dentist. I mean I really, really dislike going to the dentist. It makes me super nervous. To that end, I made a bad decision and stopped going for more than 6 years. Now that I have a young son, and since I make him go, my explanations to him for why I hadn't gone were getting increasingly dubious. 

  • Lindsey M.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I am so glad I stumbled upon this place! It happens to be close to my apartment and I figured well the dentist is this close I might as well finally make an appointment after having a 3-4 year hiatus from the dentist. And of course the yelp reviews were helpful with 5 stars all around.

    I made an appointment on a Saturday which I was really lucky since someone cancelled their Saturday appointment for about 8AM. I was helped by Kayla, she is a very pleasant woman to have working on your teeth with her calm and comforting voice. She also made sure I knew everything that was going on with my teeth and taught me a lot about oral hygiene.

    The office is super clean and updated which makes it feel nice and cozy. Cant wait for my appointment next year!

  • Ferid J.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I had an implant placed and crown done by Dr. Tsai.

    Not exactly being in love with going to the dentist, I must say the procedures were painless and I was out of there in no time.

    Dr. Tsai and her staff made it simple and I now wish, I had done it sooner.

    I would highly recommend her to anyone who is looking to get dental work done, especially dental implants.  I have never thought going to the dentist could be a good experience!

    So thank you again Dr. Tsai and your staffs.  Great job and veyr professional.

  • Zan L.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Amazing, love this place! Lee is an awesome hygienist and Dr. Tsai is so nice and gentle. Have been going since 2006, was living in Berkeley for 4 years, and I came back and they remembered me and were just great!

  • Carl V.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    This is the absolute best dentist i have ever been to! Dr.Tsai and her entire staff are so nice, patient, caring and professional.

  • Irma R.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    I was looking for a dentist for my daughter since she's only 3, a friend of mine recommended Millbrae dental because she also brings her daughter here. My daughter is extremely shy and I didn't know how she would do, but I really wanted to get her teeth cleaned since lately she was introduced to candy. I can't quite remember the girls name who did her cleaning but she was great! Very patient, her voice was soothing and she was friendly and made my daughter feel comfortable. Towards the end my daughter was no longer interested in anything they wanted to do so it was a bit difficult but they really made the best out of it. They gave her a cute free toothbrush and let her pick a prize at the end of the visit.

    I was very happy and felt comfortable with the work they had done.

  • Yong T.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    We have come this place for 7 years. Our reasons;

    1 Very clean!  It s very important for me and my families,  give them 10+

    2 Very professional, replyable, and they know what they are doing special Dr Tsai and Lee.

    3. Reasonable prices!

    4. Easy to make an appointment, We always do last min appointment but they got me in VERY time

    5 Easy free parking, good neighborhood and  safety

    6 We love gifts, We got after our services done (tooth paste, floss,.... to take home.

    7 staffs are nice, frindly, good attitude.

    DON'T MISS THIS PLACE!

  • Andrew L.
    (United States )
    Jan 2017
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    Procedure: Dental implant

    Did a wonderful job on my implant. Personally followed up after my implant.

    And the office staff are very professional, nice and patient.

  • Irma R
    (United States )
    Nov 2016
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    I was looking for a dentist for my daughter since she's only 3, a friend of mine recommended Millbrae dental because she also brings her daughter here. My daughter is extremely shy and I didn't know how she would do, but I really wanted to get her teeth cleaned since lately she was introduced to candy. I can't quite remember the girls name who did her cleaning but she was great! Very patient, her voice was soothing and she was friendly and made my daughter feel comfortable. Towards the end my daughter was no longer interested in anything they wanted to do so it was a bit difficult but they really made the best out of it. They gave her a cute free toothbrush and let her pick a prize at the end of the visit. 
    I was very happy and felt comfortable with the work they had done.

  • Carl V
    (United States )
    Nov 2016
    • Responsiveness
    • Assistance & Care
    • Facilities

    This is the absolute best dentist i have ever been to! Dr.Tsai and her entire staff are so nice, patient, caring and professional.

  • Yong T
    (United States )
    Nov 2016

    We have come this place for 7 years. Our reasons;
    1 Very clean!  It s very important for me and my families,  give them 10+
    2 Very professional, replyable, and they know what they are doing special Dr Tsai and Lee.
    3. Reasonable prices!
    4. Easy to make an appointment, We always do last min appointment but they got me in VERY time 
    5 Easy free parking, good neighborhood and  safety
    6 We love gifts, We got after our services done (tooth paste, floss,.... to take home.
    7 staffs are nice, frindly, good attitude.
    DON'T MISS THIS PLACE!

  • Andrew L
    (United States )
    Nov 2016
    Procedure: Dental implant

    Did a wonderful job on my implant. Personally followed up after my implant. 
    And the office staff are very professional, nice and patient.

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Procedures